Privacy Policy | Shiyuan Outdoor Fire Pits

Information We Collect

We collect information that you choose to provide when you send an inquiry, request a quote, or contact us directly.

Business contact details, such as company name, contact name, email address, phone number, and country or region.
Inquiry details, such as product name, selected products, quantity notes, customization needs, packaging requests, delivery market, and message content.
Website context, such as source page, referrer, UTM campaign parameters, browser, device type, approximate IP-based location, and visit path before submitting an inquiry.
Basic technical logs needed to keep the website secure, stable, and usable.

How We Use Information

We use the information for ordinary B2B sales, sourcing, and website operations.

To respond to quote requests, product questions, sample discussions, OEM/ODM requests, and after-sales communication.
To understand which products, pages, and sourcing topics are useful to buyers.
To prevent spam, abuse, duplicate submissions, and technical misuse of the website.
To improve product information, navigation, performance, and conversion paths.
To keep internal records of communications, follow-up status, and business opportunities.

Cookies and Analytics

The website may use necessary browser storage for language preference, inquiry list features, basic security, and form-related functionality. These are used to make the site work correctly.

If analytics is accepted and configured, the website may load tools such as Google Analytics, Microsoft Clarity, or Baidu Tongji to measure visits, page views, clicks, and inquiry conversion events. These services may use cookies or similar technologies according to their own privacy and data terms.

You can choose "Necessary only" in the cookie notice to prevent optional analytics scripts from loading in this browser.

How Information Is Shared

We do not use inquiry information to sell contact lists. We may share limited information only when needed for business operations.

With internal sales, product, engineering, and operations staff who need the information to respond to your request.
With service providers that help run the website, email delivery, hosting, analytics, security, CRM, or business systems.
With logistics, compliance, or production partners when needed to evaluate a real project or quotation.
When required to comply with applicable law, legal process, or a valid government request.

Retention and Security

We keep inquiry and communication records for as long as needed to respond, manage business relationships, maintain sales records, resolve disputes, and meet operational or legal requirements.

We use reasonable administrative, technical, and organizational measures to protect website data. No internet transmission or storage system can be guaranteed to be completely secure.

Your Choices and Rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, or objection regarding certain personal information. You may also opt out of marketing communications.

To make a privacy request, contact us using the email below and include enough information for us to identify the relevant inquiry or communication.

Contact

For privacy questions or requests, contact Shiyuan Outdoor Fire Pits at 2773247214@qq.com.

This page is a general website policy for a B2B manufacturing and sourcing website. It should be reviewed against your actual company entity, hosting location, analytics setup, and target markets before final legal use.